Policies

Booking

We require a valid credit card when booking, 100% of the price will be charged at the moment of booking.  

Cancellations

You can cancel for free until 24hs before your check in. If you cancel within 24 hours of your check in, you will be responsible for the full amount of your stay.  

Check-in and Check Out

Check-in begins at 3 and check out is at 11. If you need an early check-in or a late check out, please let us know ahead of time and we will try our best to accommodate it. We will process your payment the day before arrival and email pertinent information ahead of time so that when you arrive you can simply go right into your room and relax! Similarly, when you are ready to head out, you can simply leave your key in the room.

Housekeeping

We are no longer offering daily housekeeping in order to maintain your private space and for everyone’s safety, yet we are here if you need anything! We will provide you with a cell number you can call or text if you need anything at anytime. We also require guests to provide us with a number you can be reached at while you are staying here. (This number of course will never be shared with anyone else or used for promotional purposes.)

We love pets!

All our rooms are pet-friendly. We charge a fee per pet, per night. Feel free to ask more about our pet policy.

Smoking

Smoking is not permitted in the building or in common areas outside the building.

Private Policy

Our privacy policy can be found here: https://secure.thinkreservations.com/brittanymotel/reservations/privacy-policy

Golden Rule

Basically we believe in the golden rule… treat others the way you would like to be treated, and treat your “home away from home” the way you would like yours to be treated. Please respect your fellow guests and their space and we ask that you are mindful of quiet hours between 10 pm and 7 am so everyone can rest well.  

This is an Ohana Inn. Ohana means family in Hawaiian. At an Ohana Inn the family works to make sure that everyone has a great experience. We rarely sit still. You are welcome to get what you need when you need it and come and go as you please. This is your property just as much as it’s ours while you are here.

visit OhanaINNS.com